Los Angeles World Airports (LAWA) is working with AIR to provide gold standard service to travelers with disabilities. Through AIR’s interactive online training, customer service personnel learn about disability law, gain a deeper understanding of the needs of travelers with disabilities, and roleplay respectful etiquette for serving these customers. ...
Few situations pose a greater adjustment challenge than moving to a new country. The Affordable Care Act recognizes the impact of disparities in health status, health insurance coverage, treatment, and health services on vulnerable populations in the United States. This issue brief provides substantial insight into how the ACA addresses ...
This presentation focused on the use of Parent-Child Interaction Therapy (PCIT) as an evidence-based treatment for children involved with the child welfare system and their families.
The reading and mathematics measures of the National Assessment of Educational Progress (NAEP) have been, and continue to be, reported on scales that appear to have the properties of “cross-grade” scales. The conclusion of this essay will be that evidence can and should be assembled to support, and make more ...
Achievement levels are important yardsticks in the National Assessment of Educational Progress (NAEP) program. In this document, we provide a detailed description of the plausible value method and demonstrate the method by replicating the analyses using SAS and comparing the replicated analysis results with those produced with NAEP Data Explorer. ...
Researchers, practitioners, policymakers, and funders are increasingly aware of the powerful potential for summertime experiences and the need to design, implement, and continuously improve summertime experiences for all.
Alignment between apprenticeship and workforce development systems benefits both systems, as well as their business and job seeker customers. This brief identifies the key dimensions of alignment, shares promising practices, and provides a checklist to assess and strengthen alignment.
The authors of this Child Welfare article review the evidence and practical considerations for an increased focus on addressing parental social determinants of health to counter parental substance use and support the welfare of both parents and children.
At 21, many foster youth “age out” of financial benefits and supports from the child welfare system—before they even finish college. Given the challenges they face, it’s not surprising that only 3 to 10 percent of them earn undergraduate degrees compared with 34 percent of young adults who weren’t in ...
Computer games have the capacity to engage the player, are inexpensive, and are readily available. These three qualities suggest possible value as a training medium, even though existing aviation game software has not been designed specifically for training or crew interactions. Reactions of pilots participating in this research indicated that ...