The Affordable Care Act established health insurance marketplaces where millions of consumers can sign up for health plans. AIR provides technical, analytical, policy, and operational support to the Center for Consumer Information and Insurance Oversight Marketplace Plan Management Group.
Experts from AIR presented the Communication Toolkit: Using Information to Get High Quality Care at the third National Conference on Health Communication, Marketing and Media.
Longstanding debate about how to ensure and measure excellent healthcare abounds. Increasingly health professionals, insurers, researchers and, indeed, patients and families, are recognizing that health care is better when patients’ needs are placed at the center of the decision-making process. How can we capture patient voices in ways that can ...
A decade of research has shown that Resource Coordinators, who are instrumental to implementing the Community Schools’ strategy, are in need of more support to conduct needs assessments, monitor the progress of the service and activity provision, assess the quality of programming, and to use this information to inform service ...
Many lower-income New Mexicans eligible for subsidies—especially racial/ethnic minorities and those living in rural areas—didn’t initially sign up for coverage when it was offered in 2014. AIR and its research partner assessed why and recommended how New Mexico could tailor outreach and support increased enrollment. ...
This spotlight takes a look at the history of Title I, how the program has changed over time, and how it affects children, schools, families and education policy. Experts weigh in on the program's past and future in interviews, briefs, and blogs.
In this blog post, Jane Coggshall explains that inequitable access is not just the result of neglect or funding disparities, but the result of a series of systemic failures, from how we prepare teachers to work in high-need schools to how we design teachers’ jobs.
AIR will operate a national survey system that assesses consumers’ experiences with the Health Insurance Marketplaces created under the Affordable Care Act, and the qualified health plans sold on them. AIR won a five-year contract from the federal Centers for Medicare and Medicaid Services (CMS) to update, validate, process, score, ...
The D.C. Department of Health Care Finance Medicaid Behavioral Health Transformation Demonstration aims to strengthen the continuum of care and move Medicaid toward a more integrated model of behavioral health care delivery by expanding treatment options for substance use disorder, serious mental illness in adults, and serious emotional disturbance in ...
How can the Health Insurance Marketplaces improve consumers’ experiences when shopping for, selecting, and enrolling in affordable health plans during future open-enrollment periods? To help answer this question, AIR developed the Marketplace Survey Improvement Guide. The Guide provides seven evidence-based strategies that will help Marketplaces improve the consumer experience by ...