Creation of a Cross-Specialty Surgical Version of the CAHPS Survey

AIR developed a survey to assess the quality of surgical care from the perspective of patients for the American College of Surgeons. Formative research activities, such as literature reviews and focus groups, were used to identify domains of care associated with positive surgical patient care experiences. These data were used to develop a Surgical CAHPS Survey in English and Spanish that is easily implemented by and minimally burdensome for surgeons.