When approached by a federal agency looking to improve service delivery experiences and outcomes for customers with disabilities, we discovered that while staff on the frontlines understood what the law required of them, they often struggled to put policy into practice when providing customer service. We provided assistance applying key ...
As ambulatory surgery becomes a more common alternative to inpatient hospitalization, this study identifies the realm of risk factors associated with surgical site infections at ambulatory surgery centers; and recommends interventions to reduce the likelihood of such infections due the most common risk factors: Infection control practices and communications ...
Sectoral training programs aim to give workers the skills they need to secure good jobs in growing industries and occupations. AIR is closely examining the evidence base on these programs, focusing initially on three of the most successful, to understand how and why these programs have been able to effect ...
Amy Dalsimer is a principal technical assistance consultant with the Adult Education and Literacy Practice Group at AIR. Her work is focused on improving services and instruction to adult learners by conducting research and providing professional development to states and local providers, strengthening accountability and use of data for program ...
California's Health Care Quality Report Cards are designed to help inform and educate consumers about their rights and responsibilities as health plan enrollees and to educate them about how to use services offered by their health plans. AIR assists the National Committee on Quality Assurance in supporting the California Office ...
Michelle Perry is a senior technical assistance consultant in the Youth, Family, and Community Development program area at AIR. She currently serves as deputy project director for the Corrections and Community Engagement Technical Assistance Center, funded by the U.S. Department of Justice’s Bureau of Justice Assistance. In this role, she ...
The Lead IDEA Center helps early childhood and PreK-12 leaders effectively implement the Individuals with Disabilities Education Act (IDEA) and improve systems serving children with disabilities and their families.
The initiatives to enhance adult learning program accountability and assessment systems of the following states are described in this paper: Colorado, Connecticut, Delaware, Florida, Georgia, Iowa, Kentucky, Oregon, Texas, Washington, West Virginia.
Darcee Simon is a TA Consultant at AIR. Simon’s expertise spans education, non-profit and workforce development with a focus on strategic partnership development, cross-program coordination and system alignment. Project work at AIR has included supporting state and local workforce development areas with strategic planning, coaching state grantee teams and state ...
Andrea Amodeo is a principal researcher in the Health Division at AIR. Her primary responsibilities include leadership of projects and technical activities in quality and performance improvement, patient safety, and learning and diffusion. Specific areas of expertise include job and task analysis, needs assessments, survey design and implementation, training development ...